Return Policy

RETURN POLICY

If you are not happy with the product you can return it to us for a gift certificate of the same amount within7 days of the receipt of the product. Following is the procedure for return:(Please note that product purchased on discount and during sale season will not be exchanged/returned)

  1. Take a photograph of the product and email it to us at p.gusainarts@gmail.com with a brief reason for returning the product.
  2. We would provide you with a confirmation and a return label please print it and properly paste it on the box.
  3. Please take care that the product is packed carefully and the box is not making any sound when shaken.
  4. Send the box through a reputed courier company (Blue Dart, Aramex, DTDC, First Flight, AFL, DHL) and provide us the Tracking number.
  5. Once the product reaches us, we would immediately inform you and start the processing your request,either exchange or return whichever is applicable.
  6. Please allow 21 days from the receipt of the product by us to provide you the gift certificate and 7 days for exchange.
  7. Gift certificate will be valid for 6 months from the date of issue.