Shipping Policy

SAMPLE

How much does shipping cost?
Shipping to any location in territorial India is 50rs flat and shopping above 2500rs is absolutely free. We provide you with a tracking number as well. Unfortunately, this does not include Andaman & Nicobar and the Lakshadweep Islands or any international destinations. If you wish to inquire about shipping to these destinations, please email us at p.gusainarts@gmail.com

When can I expect my order to arrive?
Shipping times vary between 5-7 business days as most of the products are made on order and are handpainted. Orders are usually processed within 4 business days. Keep in mind that orders placed at the beginning of the month may take up to 7 business days to process because of high volume.

Can I track my order?
Of course! What fun would online shopping be without being able to obsessively anticipate your order? We’ll keep you updated via email through the process of completing your order and we’ll send you a tracking number so you can track its progress to your door. You’ll also be able to see the status and tracking number by logging into www.zubiya.com.

Where can I track my orders?
Order status - This value added feature is available for all our Registered Users. Once you have placed your order with zubiya.com online, we will keep you updated on the status of your order up to dispatch, through your www.zubya.com  account. Please login to My Account at any time to view the status under My Orders.

On dispatch of your order you will receive your Tracking Number from Aramex / EMS by email.Please note that you will not be able to track your package until we have handed the package over to our logistic providers. It may take us up to 5 working days to process your orders.If you do not have your tracking number, please contact us. We will email you back with your tracking number so that you can check the status of your package. If you have a question about the status of your order, please contact us at p.gusainarts@gmail.com or call us & we will email you a reply within 2 working days.